Mission Statement

In response to the developing COVID-19 outbreak, Tropicana Properties has deployed the Tropicana-19 Task Force. With the it's central focus being to stay educated, up to date and well informed with any and all information regarding COVID-19. In order to discuss and strategize effectively and efficiently to help combat the social psychology of fear of COVID-19. With hopes to develop a pandemic contingency plan that will help us respond and/or provide resources and assistance  to not only our residents, but to our colleague and to all our families as well.  

During this time, we want our tenants to know that we are all in this together. Therefore, we have worked to compile a source of information to assist those who have been adversely impacted by the Covid-19 Pandemic. This packet contains information for third party assistance, important websites, and employers who are actively seeking employees. We will continue to update this document as we receive updated information.

What is Tropicana doing...

On April 20, 2020, Tropicana Properties partnered with El Pasoans Fighting Hunger Food Bank to coordinate a mobile food pantry at Tres Palmas Apartments. Prior to the COVID-19 crisis, Tropicana Properties hosted food pantries, twice a month, at several leasing offices in the Tropicana Properties portfolio. Because of social distancing guidelines, Tropicana Properties eliminated food pantries where large groups of people would gather to collect the food.

In an effort to assist their most vulnerable residents, Tropicana Properties and El Pasoans Fighting Hunger Food Bank unloaded over ten pallets of food at the leasing office at Tres Palmas. Regional managers and staff loaded up their vehicles and distributed the food to 150 residents at 34 properties in El Paso, Canutillo, Clint, Socorro, and San Elizario. Tropicana Properties continues to innovate ways to assist the communities that it resides at.

What is El Paso doing..

Senior Fund delivers 1,000th senior care kit with supplies for vulnerable elderly

Lydia Clarkston waited at her door Friday, peering through the screen as she eagerly awaited her COVID-19 supplies.

At 81 years old, Clarkston is particularly at risk for COVID-19. Friday’s delivery is her second senior care kit from the United Way of El Paso's Senior Fund. Her first arrived at the start of the pandemic, when toilet paper was especially scarce.

“I thought, oh my god, I was running out," Clarkston said. "I went to different dollar stores and nobody had it, but I got the kit and it saved me.”

When Tommy Gabriel walked up, holding a heavy plastic bag filled with supplies, she stepped outside and expressed her gratitude, but stopped herself from getting too close and stepped back into her home. 

Clarkston isn't the only senior the fund has helped as her Friday delivery was the 1,000th care kit since the pandemic began. This delivery was one of many during United Way’s annual Day of Action. The senior care kits are part of a larger effort to support local seniors in need organized by the Senior Fund, a partnership among the Area Agency on Aging (AAA), the El Paso Times and United Way.

Although the Senior Fund typically provides financial assistance to the elderly by paying for needs such as medical supplies and home modifications, when the COVID-19 pandemic hit, it shifted gears to ensure that local seniors would still be able to access hygienic supplies. Every care kit includes hand sanitizer, hand soap, toilet paper, multipurpose cleaner and other supplies in high demand during the pandemic.

Since April 3rd, volunteers from corporate partners and community organizations have assembled and delivered over 800 care kits to senior citizens in El Paso. Jocelynn Bryant, who works for United Way’s Parents as Teachers Program, delivers kits every week.

“One day we’re all going to be old and wouldn’t you want others to do the same for you?

Bryant said.

Twenty-eight volunteers made 221 contact-free deliveries to seniors like Clarkston. As each volunteer’s car pulled into an alleyway by United Way’s office, an assembly line of staff confirmed the volunteer’s delivery destinations and loaded their trunks with supplies.

El Paso Food Bank adds new distribution site for the month of June

The El Pasosoans Fighting Hunger Food Bank has added two new drive-thru distribution sites.

Families in need of food assistance can now pick up emergency food boxes at Abundant Living Faith Center East and the El Paso County Coliseum on select days of the week, noted below.

There are a total of six Mega Pantry Drive-Thru sites manned by the EPFHFB COVID-19 Response Team throughout El Paso County to meet the demand for food that has gone up dramatically since March because of the pandemic.

Food boxes are distributed Mondays through Saturdays and conducted drive thru style in order to minimize contact. There is no need to get out of your car. Below are the locations and times listed by the days of the week food boxes can be picked up. The updated list of Mega Pantry sites below is as of 6/5/2020.

Monday through Friday Food Box Distribution

•El Pasosoans Fighting Hunger Food Bank, 9541 Plaza Circle, 9 a.m. – 3 p.m.
•Katie's Pantry, 4801 Sun Valley (corner of Sun Valley and Kenworthy), 10 a.m. – 2 p.m.

Monday & Friday Food Box Distribution

•Bill Childress Elementary School, 7700 Cap Carter Rd, 10 a.m. – 2 p.m.

Tuesday through Friday Food Box Distribution

•Kelly Center for Hunger Relief, 915 Florence, 10 a.m. – 2 p.m.
•El Paso County Coliseum, 4100 E. Paisano, 10 a.m. – 2 p.m.

Saturday Food Box Distribution

•Abundant Living Faith Center East, 1000 Valley Crest, 8 a.m. – 11 a.m.
•El Pasosoans Fighting Hunger Food Bank, 9541 Plaza Circle, 9 a.m. – 5 p.m.
•Kelly Center for Hunger Relief, 915 Florence, 9 a.m. – 12 noon
•El Paso County Coliseum, 4100 E. Paisano, 10 a.m. – 2 p.m.

Read More: El Paso Food Bank Adds New Distribution Sites 

New mask mandate goes into effect for businesses in El Paso Co.

EL PASO, Texas (KFOX14) — As of Monday morning, El Pasoans are required to wear a face mask every time they enter a business.

El Paso City and County officials issued a directive mandating that businesses require all customers as well as employees wear face masks at all times to prevent the spread of the coronavirus.

The decision follows a spike in local COVID-19 cases across the county. El Paso’s most recent numbers stand at 4,488 total cases and 120 deaths.

Under this new order, the county is also urging businesses to continue following guidelines from the Centers for Disease Control and Prevention-- saying that although wearing face coverings is proactive, it’s not a substitute for maintaining six-feet social distance and washing your hands frequently.

KFOX-14 morning news reporter Alyssa Bethencourt reports on the directive issued by city and county leaders that requires all El Paso businesses to require it's customers and employees to wear face masks at all times to help prevent the spread of the coronavirus.


All businesses in the City of El Paso must develop and implement a health and safety policy. The policy must require, at a minimum, the following:

  • All businesses must require employees, including volunteers, to have a face covering when either in an area or performing an activity where six (6) feet of separation from others is not feasible;

  • All businesses must require visitors, to include customers, contractors and vendors, to wear face coverings while on the business’s premises;

  • All businesses must post the Health and Safety Policy required by this Directive in a conspicuous location sufficient to provide notice to employees, volunteers and visitors; and

  • The Health and Safety Policy required to be developed and implemented by this Directive may also include additional measures such as temperature checks and health screenings.

Gyms and exercise establishments must require all individuals inside of the business establishment to wear a face covering at all times.

The updated Local Directive once completed and executed will be made available at www.epstrong.org under “Health Orders.”

Any business that doesn’t comply can be fined up to $500 for each violation.

Virtual Volunteering: How you can help others during the COVID-19 pandemic

As more and more people across the Borderland are staying home to limit the spread of COVID-19, they’re finding themselves with some extra time on their hands.

Whether you’re completing a project, getting work done around the house, or cooking a new recipe - there’s so much you can do from the comfort of your own home. But what about volunteering?

It may not seem like a possibility because of the current restrictions in place and social distancing efforts, but online platforms are making it easier than ever to help people in our community that need it most.

Here are a few virtual volunteering options available right now:

My Grief Angels Online: This group offers volunteers the opportunity to connect with others who are mourning a loss or suffering from anxiety. Their website lists different resources to help people with the coping process in addition to a 24/7 hotline where volunteers speak to people in need of emotional support. Right now they’re also offering COVID-19 grief support groups in both English and Spanish for anybody struggling with the current pandemic.

Operation Gratitude: This non-profit encourages people to write thank-you letters to deployed troops, first responders and emergency medical personnel currently fighting the pandemic.

The World Family Children Foundation: This non-profit organization is looking for volunteers who are in high school or college to teach students of all grade levels. Despite school closures across the country due to COVID-19, a lot of kids still need to keep up with their school work online. Their young mentors program offers tutoring services to low-income families. Volunteers can tutor the students through online social platforms, like Zoom, Skype and Facebook Messenger.

For a list of volunteering opportunities in El Paso, you can visit the United Way of El Paso County website.

(Source KTSM.com)

What you can be doing...

5 Ways to Manage Your Mental Health During COVID-19

In the midst of managing a situation like the COVID-19 outbreak, it’s easy to feel overwhelmed and worried. Focusing on how to slow the spread of the virus is important for our physical health, however, identifying ways to manage our mental health is also crucial.

We may experience increased feelings of anxiety, powerlessness, impatience, irritability or frustration. We might also experience a sense of scarcity, or be concerned about increased stigmatization or xenophobia. We may feel uncertainty about the future or worry about isolation amidst rapidly changing schedules and social plans.

While feeling worried is normal and expected, there are many ways we can increase our resilience during this time:

1. Take breaks from the news.

After a certain point, it can be more upsetting than informational. Make sure the information you do get is from reputable and non-sensationalist sources. And evaluate how much is helpful for you to read in a day, and aim to stick to that limit. It can be upsetting to hear about the crisis and see images repeatedly.

Try to do some other activities you enjoy to return some normalcy back to your life as much as possible. Make time to unwind and remind yourself that these strong feelings will fade.

2. Take care of your body.

Take deep breaths. Stretch. Meditate. Try to eat relatively well balanced meals, move your body regularly, get plenty of sleep and highly limit alcohol and drugs. This will help boost your immunity — and your resilience.

3. Plan for coping with a potentially sudden drop in social contact (e.g., classes & events being cancelled.)

One of the most prominent ways individuals are asked to help mitigate the COVID-19 pandemic is to practice social distancing. That means remaining out of places where people meet or gather, and maintaining distance (approximately six feet or two meters) from others.

“It is important to find creative ways to maintain those connections. We might also find some comfort by remembering that we are not alone, and that we are all in this together to protect the health and well-being of our communities.”

Create new traditions for connecting regularly with friends, family and peers via messaging apps, etc. Check in with your people. Call a family member, friend or coworker. Send a text message, direct message or email. Use FaceTime or other video formats to communicate.

4. Create a new, adapted schedule taking cancellations into account.

Keep things as consistent as possible and focus on what you can control in terms of disease prevention and more broadly.

“Our control resides in taking reasonable precautions and avoiding unnecessary risks.

5. Do a "worry drop.”

Write out all of your fears in a journal until your anxiety has dropped by half.

Make a daily list of what is going well, and remember the things that are going well. Despite the current situation, maybe you’re able spend more time with your kids, or reading a book you’ve been meaning to get to or learning how to cook.

If you have a pre-existing mental health condition, these recommendations are especially important. If you have appointments with your therapist or doctor, keep them. If you aren't feeling well physically, ask if they have options for video appointments.


For more info click here to see what the CDC recomends